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Help Center - Kilimarket
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Find answers to common questions about shopping, investments, payments, and more.

Shopping Guide

How to shop on Kilimarket

Browse categories or use the search bar to find products. Each product shows its price and investment details including daily returns and duration. Click "Buy Now" to purchase and start earning returns immediately.

How do I pay?

We use M-Pesa for secure payments. When you click "Buy Now", enter your M-Pesa phone number. You'll receive an STK push on your phone to confirm the payment. Enter your M-Pesa PIN to complete the transaction.

How do investments work?

When you purchase a product on Kilimarket, you're also making an investment. Each product has:

For example: A KSh 1,000 product with 2% daily return for 30 days = KSh 20/day × 30 days = KSh 600 total return.

Understanding your returns

Once your payment is confirmed, your investment becomes active. You can track your holdings and earned returns in your account dashboard under "My Holdings". Returns are calculated daily based on your investment amount and the product's return rate.

Affiliate Program

Earn commissions by referring friends to Kilimarket! Every registered user gets a unique referral link. When someone registers using your link and makes a purchase, you earn a commission on their order. Check your affiliate stats in "My Account" → "Referrals".

Forgot password?

On the login page, click "Forgot password?" and enter your registered email to receive reset instructions.

Contact us if you need more help.